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Support

Questions, problems or feedback about the Knaukey app or website? Email us and a person will get back to you.

Contact us

Email support@knaukey.org. In the app you can also use Contact Us, which includes the details we need to help.

Common questions

How do I delete my account?

In the app, open Me › Profile › Settings and tap Delete Account. This removes your profile and personal data. You can also email us from the address on your account and we'll delete it for you.

How do I manage or cancel a subscription?

Subscriptions bought in the iPhone app are managed by Apple: open Settings › [your name] › Subscriptions on your iPhone. To get back purchases on a new device, open the plans screen in the app (Me › Unlock More Features) and tap Restore Purchases.

I'm an organization. How do I claim our listing?

Search for your organization on Knaukey and choose Claim, or see Knaukey for organizations.

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Knaukey, Inc. · 950 Eagles Landing Parkway, Ste. 637, Stockbridge, GA 30281